Refund & Cancellation Policy

1 7-Day Money-Back Guarantee

At ToolWallet, we stand behind the reliability and quality of our AI productivity workspace. We offer a transparent 7-Day Technical Evaluation Money-Back Guarantee on all new subscription plans.

If you experience unresolved platform downtime, broken tool connectors, or technical defects within 7 days of purchase, you are fully entitled to request a refund.

2 Refund Eligibility Criteria

Refunds are applicable under the following conditions:

• Your refund request is submitted within 7 calendar days from the original payment timestamp.
• You experienced documented technical platform failure that our technical support team is unable to resolve within 24 hours.
• Duplicate or accidental double charges due to payment gateway network delays (refunded immediately in full).

3 How to Request a Refund

To initiate a refund request, simply email our billing desk at toolwallet1@gmail.com with:

• Your registered account email address.
• Your Payment Reference ID / Order ID (received via payment gateway receipt).
• A brief description of the technical issue faced.

4 Refund Processing Timeline

Upon review and approval by our billing team, your refund is processed immediately through our payment processor (Razorpay). Depending on your bank or card issuer, credit reflects in your source account within 3 to 5 business days.

5 Cancellation of Plans

Since ToolWallet plans are one-time fixed-duration digital passes (e.g. 1 Month / 3 Months), there are no recurring monthly surprise charges or auto-renewal lock-ins. You do not need to manually cancel a recurring debit.